Digital Communication Etiquette
Core Rule
Maintain the same level of professionalism and courtesy in digital communications as you would in face-to-face interactions.
Rationale
Digital communication often forms first impressions and permanent records, making etiquette crucial for professional relationships.
Digital Communication Etiquette
In our digital-first world, mastering online communication etiquette is essential for professional success and personal relationships.
Email Excellence
Professional Structure
- Subject Line: Clear, specific, actionable
- Greeting: Appropriate formality level
- Body: Concise, scannable, purposeful
- Closing: Professional sign-off with contact info
Response Timing
- Urgent: Within 4 hours
- Important: Within 24 hours
- General: Within 48 hours
- Auto-reply: Set when unavailable
Video Call Mastery
Technical Preparation
- Test camera, microphone, and internet beforehand
- Ensure good lighting (face the light source)
- Choose a professional background
- Have backup communication method ready
Meeting Etiquette
- Join on time (2-3 minutes early is ideal)
- Mute when not speaking
- Look at the camera when speaking
- Use gallery view to see all participants
Social Media Professionalism
Platform Guidelines
- LinkedIn: Professional achievements and insights
- Twitter: Industry thoughts and networking
- Instagram: Brand-appropriate personal content
- Facebook: Personal connections and community
Content Standards
- Proofread everything before posting
- Consider how content reflects on your professional brand
- Avoid controversial topics unless relevant to your expertise
- Engage thoughtfully with others' content
Remember: Digital communication is permanent and public. Always maintain the same level of professionalism online as you would in person.